Bloom at Winter Gardens by PolkaStays

Positive: It was a fantastic place and will book again Negative: There was nothing wrong

Durch Exkrementen-Pfad zur Ferienwohnung Positive: Das Apartment war ok, wenn auch z.T. etwas heruntergekommen. Negative: Um das Apartment zu betreten, muss man einen kleinen Weg neben einer Hausruine entlang gehen, wo überall Müll, menschliche Exkremente und widerliches undefinierbares liegt. Uns kam das Abendessen wieder hoch. Wären wir nicht erst spät abends angekommen, hätten wir das Apartment storniert. Der Betreiber reagierte auf unsere Beschwerde mit einem "Danke für Ihre Kritik" - aber weiter kommen wir Ihnen nicht entgegen. Für mich heißt das: nie wieder Polka Stays!

Would not stay again or recommend Negative: The property was not clean, wallpaper was peeling off the walls due to damp, the couch was disgusting had multiple big stains on them, the pillows were dirty and stained. The hot water didnt work the first or second say it then started working but would go freezing cold immediately. The entrance wasn’t safe it was down an alley way which had bottles of beer broken wood and waste. There were junkies injecting drugs in alley way leading to this as there is no gate to stop people going down. One of the adults in the property had to phone the police as herself and 2 children age 5 couldn’t get out without walking down this alley with men in whilst taking drugs. Over all the state of the accommodation was not upto standard and it had an awful smell surrounding the full property. We made several complaints to owners who basically said they can spray air freshener then waited to 8/9pm and said probably better we vacate the property, which being 200 miles from home and down at a competition with multiple children was not possible.

Scam for money rob deposit Positive: Its location Negative: Absolutely disgraceful the way the staff are robbed out deposit accused us of being rude! Wen we wasn’t took £200 deposit an tired taking another £171 on top of that they are the rude ones very appealing from a business I’m a local aswell so it’s not like I’m new to Blackpool imagine it u paid for holiday n got treated this way if didn’t have more than one bank they would of robbed me £400!!!! DO NOT GO HERE ABSOLUTE SCAM for money I also paid for late checkout fee!!!

Great location, but the hot water has to be fixed and it needs to be tidied up. Positive: Great location and the rooms were nice decor a bit tatty and no living room as sacrificed for an additional bedroom. Negative: No hot running water during our stay which was awful and the flat was like an oven when we arrived. It was almost impossible to controll the heating, sauna or nothing. The entrance to the flat was unpleasant and a bit frightening at night not lit and a mess with hidden old coal bunkers so that wasn't very good and the door code sensor didn't work in the sunlight and often you couldn't read the numbers or see where to enter the codes, we were told we were lucky it was sunny, funny, but not much sense of humour when you can't get into the apartment building for half an hour.