Bay at Winter Gardens by PolkaStays

Extremely disappointed with this apartment. Will not be booking again or recommending to others. Positive: It was close to the event we were attending at the Winter Gardens. Negative: The amount of rubbish in the bays along the access path and on the flat roofs. The front door keypad numbers are incredibly difficult to see during daylight hours, especially in bright sunshine. There is only one toilet in the apartment for six people, which caused issues for our party. The shower wasn’t working so we couldn’t use it on the Friday and Saturday morning. It was only by chance we encountered maintenance at the apartment and they managed to get it working. Although it kept going hot to cold and the water slowed to a trickle whenever other taps in the building were being used. There was no TV in the living room as depicted in the photographs on the booking site and the apartment was dirty and generally in a poor state of repair. The bedding was tatty and felt dirty and we couldn’t get hot water from the toilet/shower room sinks.

Positive: Great but shower is boiling or ice cold. Not good when you have 3 kids and 2 adults trying to get clean

Excellent location and great for cheer comps at winter gardens! Positive: Lots of space, excellent location Negative: N/a

Amazing stay Positive: Good location right in the centre of town. The apartment was amazing and just what we needed for a family of 5. Good size, with a lovely view of the bauble all lit up in talbot square Negative: Nothing

Positive: It was clean and location was good Negative: Myself and my sister are older and struggled with the stairs. So we wouldn't stay again ,but just to be clear we did enjoy our stay and would stay again if we were fitter